HR and Admin Manager

At our company, we believe our people are our greatest strength — their ideas, energy, and dedication drive everything we do. That’s why we’re looking for an experienced, passionate, and people-first HR Manager to help us create an environment where our team can thrive.

This is not just a policy-driven role — it’s about building trust, fostering growth, and making sure every person feels valued, supported, and empowered to do their best work. You’ll play a key part in shaping our culture, supporting our leaders, and ensuring our people practices are not only compliant but meaningful and engaging.

We see this role as crucial to our ongoing success — because when our people succeed, our business succeeds.

Additionally, the role involves managing office administration, facilities, legal compliance (GDPR, labor law), health and safety, and supporting company-wide operations.

Reports to

Chief Executive Officer

Responsibilities and Duties

Building a Supportive Culture

• Be a trusted advisor and first point of contact for all people-related matters.
• Champion a positive, inclusive, and engaging work environment where everyone feels heard and respected.
• Coach and support managers to lead with empathy and confidence.

HR Policies with Heart

• Develop, refine, and communicate people policies that protect both our business and our culture.
• Ensure compliance with employment law, health & safety standards, and ethical best practices — without losing the human touch.
• Maintain accurate and confidential employee records.

Nurturing Growth & Development

• Design and deliver people development initiatives — from training to career pathways.
• Lead our performance and feedback processes, making them meaningful and motivating.
• Identify high-potential talent and support succession planning.

Driving People Success

• Continuously gather insights through HR data and feedback to evolve our people strategy.
• Support employee wellbeing initiatives and promote work-life balance.
• Lead on key projects — whether it’s improving diversity, enhancing engagement, or strengthening leadership capability.

What You’ll Bring

• A genuine passion for people and building a positive workplace culture.
• Solid knowledge of HR best practices, employment law, and people development strategies.
• Excellent communication, relationship-building, and problem-solving skills.
• A track record of managing HR operations, resolving employee matters, and delivering impactful HR projects.
• Comfort working in a fast-paced, evolving environment — with a calm head and a people-first approach.

Essential Qualifications

• CIPD Level 5 or above (or equivalent qualification in Human Resources or Personnel Management)
• Solid understanding of Macedonian Employment Law and HR best practices
• Proven experience (typically 4–8 years) in HR roles, including direct responsibility for employee relations and policy development
• Demonstrated success supporting organisational growth, culture, and people development

Desirable Qualifications & Experience

• CIPD Chartered Membership (Level 7) or working towards it
• Experience working in a high-growth, scaling, or fast-paced environment (e.g., tech, creative, start-ups)
• Experience with HRIS platforms (e.g., BambooHR, Workday, PeopleHR)
• Familiarity with wellbeing, mental health, and employee engagement programmes
• Previous experience leading or supporting organisational change or restructuring

Soft skills that matter most

• High emotional intelligence and approachability
• Confident communicator and trusted advisor to leaders and employees alike
• Discretion and integrity when handling sensitive matters
• Proactive, solution-focused, and people-first mindset